Information Technology Services

HelpDesk-313.664.7818 fax-313.664.7613

Location

The ITS Helpdesk office is located in the lower level of the Manoogian Resource Center at the end of the hallway past the elevator.

Helpdesk

Please consult the Knowledge Base for answers to frequently asked questions: www.helpdesk.collegeforcreativestudies.edu

To report any problems or to receive assistance with classroom technology, classroom or office equipment, or software needs, please contact the Helpdesk or call Patty Maier directly at 313.664.7818.

Digital Monitors/Information Displays

Information can now be shared with the CCS community using digital screens currently located at the Taubman Center as well as the lobby of the Walter B. Ford building. You may submit either a brief text document or jpg image for display.

Submitted text will be turned into a simple slide.

Images must be sized 1920 pixels wide by 1080 pixels high at 72 dpi and saved in a jpg format. Important text should be kept inside a 100 pixel border.

Remember, keep your information brief as slides only appear on the screens for a short period of time.

Information must be submitted one week before any event to be announced. Images of violence or alcohol will not be posted.

Submit approved jpg files or announcement information to .

Links

• Accessing the Wireless Network (PDF)
• Change your password - network and email
• Differences between Windows 7 and Windows XP
• Submitting a Helpdesk Ticket
• For assistance on configuring your email basics, such as forwarding and sharing, please refer to the Blackboard organization "Merit Mail" found under My Organizations on the My CCS tab.

Policies & Procedures

• Acceptable use of information technology resources
• Computer lab FAQs

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